New Delhi
The Directorate General of Civil Aviation (DGCA) has imposed a fine of Rs 10 lakh on Go Air for violation of rules.
On January 9, a Go Air flight on the Bengaluru-Delhi route took off leaving behind 55 passengers in the passenger coach at the Bengaluru airport.
The aviation regulator had issued a show-cause notice to the Accountable Manager of Go First, asking as to why enforcement action should not be taken against them for dereliction of their regulatory obligations.
Officials said that Go First had submitted its reply to the notice on January 25.
The official said that the airline failed to ensure adequate arrangement for ground handling, preparation of load and trim sheet, flight dispatch and passenger and cargo handling, and therefore, enforcement action in the form of financial penalty of Rs 10 lakh has been imposed.
In the instant case, multiple mistakes such as lack of proper communication, coordination, reconciliation and confirmation have resulted in a highly avoidable situation and therefore, DGCA issued the show-cause notice.
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Go First in a statement had said that the airline had initiated an inquiry into the incident and the matter was being investigated. The airline had decided to offer all affected passengers one free ticket for travel on any domestic route.